FileMaker Plugins

Plugin Info: TAPI2FMP
Developer:	TAO Solutions
Current Version:	3.7 Build 293
Current Ver (Mac):
Current Ver (Win):
Features:	Telephony
FileMaker Vers:	7+
Platform:	Win
Single License:	$95
Website:	tapi2fmp.com

With TAPI2FMP (say “TAPI to FileMaker”) you have direct control from your PC over the telephone. You can take full advantage of FileMaker’s functionality during a call. For instance, you can extract all available information about the caller from the database or record a memo.

Inbound calls
The TAPI2FMP application recognizes incoming calls and releases the relevant scripts. With the help of external functions one is able to read out the data from the TAPI2FMP application and to transfer it to FileMaker. For instance, one is able to demand the contact data of the caller or make a note of the phone call. Thereby all the information you need is immediately on the screen. And for example, if you program a telephone protocol you can easily reconstruct at any time who spoke to whom and when.

Outgoing calls
TAPI2FMP also supports outgoing calls. It records the duration of a call and determines the status of a connection, e.g. TAPI2FMP recognizes if the line is busy or the dialed number is not attainable and forwards this information to FileMaker. Thus telephone lists can be run automatically.

Registration of call time
TAPI2FMP conveys to FileMaker Pro when a call was received and when it ended. The plug-in also transmits the date of the call and telephone number of the interlocutor to FileMaker Pro.

Telephone control
TAPI2FMP enables you to completely control the telephone functions through the PC: dialing a phone number, taking a call or disconnecting, all by point-and-click. A special control panel makes handling TAPI2FMP easy.

Licences start from $95 for a single user, with a 10 User License for $660 and a developer license available.